AsteriskPhoneAgent 2.1.14
Product information
User rating
18% of users liked this software
Platform:
Windows 7/Vista/XP/Server
Publisher:
Price:
Freeware
File size:
516 Kb
Date added:
April 20, 2016
Screenshot:
Product page:
Detail description

If you are looking for a means to reduce costs and improve call quality during peak hours in the call center you are managing, then chances are that you are looking for a solution that can simplify the way your staff makes the necessary phone calls.

AsteriskPhoneAgent is a piece of software that allows you to perform telephone operations directly from your computer while enabling you to effectively manage your database at the same time.

Features

Contact List

Make calls easily by using a customizable contact list that is displayed on your PC monitor. Now you can find the necessary contact in no time.

Call notification

When you receive a call, the information about the caller is automatically displayed on your monitor provided that the caller is registered in the contact list. Otherwise you can add a new contact in one click.

Contact Lists synchronization

Contact Lists are synchronized from the server installed on your network. Multiple users can share common contact lists.

Outgoing calls

You can make calls directly from Asterisk Phone Agent. For a call to originate from your Asterisk PBX, first call your phone, and then answer the dialed number.

Call History

You can view your incoming and outgoing call history. Among other things, you can check the date and time, duration, and destination of each call.

Call Control

Each time a conversation starts, operation buttons are automatically displayed on your PC monitor for various telephone functions, such as transferring a call, holding a call, and making a conference call.

Call center

APA requests the URL from the server and opens that URL in your browser. The URL is based on the received Caller ID, the caller's phone number, and the user's phone number. The URL can be opened on an incoming call, or after the call has been answered.

Users reviews & testimonials
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