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"VersaSRS Help Desk" snapshot
Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.
AutoMe is a reliable and user-friendly windows automation software and macro recorder with task scheduler, color checker. AutoMe is very easy to use, you can record robot, and run it as many time as needed. No programing needed.
001 Video Converter, convert any video to iPod, iPad, PSP, iPhone, Zune, Xbox360, The best video audio converters for MP4, Flv(Flash), Avi, Divx, Xvid, H.264, Mkv, Mpg (Mpeg-1,2), Wmv, Rm, Rmvb, Mov, Vob, 3GP, OGG, ASF, WMA, WAV, MP3, AC3, AAC, etc.
40% of users liked this software
July 11, 2005
Description from the Publisher
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead, it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Key Features: Thin Client Technology (100% Web-based); Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Call Logging; Easy Call Re-Assignment to an Individual or SkillGroup; New Call and Due Date Alerts; Call Escalations; Parent / Child Calls; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Queue, Skill Group, User Call Watcher Notifications; Customisable Prioritisation of Calls; Comprehensive Audit Trail and History; Call Templates; Call Scheduler; Event Manager; Customizable System Labelling. Developed by VersaDev, www.versadev.com, firstname.lastname@example.org
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