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"Akeni Help Desk Assistant Enterprise IM" snapshot
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.
A personalized faxing software can reach thousands of people with no limit. This easy to use product is your ideal communication tool for fax marketing, customer communication, event notification, newsletter publishing and more.
This sophisticated piece of software turns your computer into a modern, State-of-The-Art spectrum analyzer giving you features that go far beyond the possibilities of any stand-alone hardware unit.VST Plugin support
36% of users liked this software
August 8, 2005
Description from the Publisher
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the 'live help' button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
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