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Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
001 Video Converter, convert any video to iPod, iPad, PSP, iPhone, Zune, Xbox360, The best video audio converters for MP4, Flv(Flash), Avi, Divx, Xvid, H.264, Mkv, Mpg (Mpeg-1,2), Wmv, Rm, Rmvb, Mov, Vob, 3GP, OGG, ASF, WMA, WAV, MP3, AC3, AAC, etc.
This sophisticated piece of software turns your computer into a modern, State-of-The-Art spectrum analyzer giving you features that go far beyond the possibilities of any stand-alone hardware unit.VST Plugin support
30% of users liked this software
October 21, 2007
Description from the Publisher
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. Open webform for receiving support questions online.
Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed.
Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking.
Free 30 day trial! Organization price (690 US$ including 1 year support) - no limits on number of users.
Extensive documentation: many video demonstrations and downloadable manual and slideshow online.
Compatible with Outlook 2000-2003, Vista, Win 7, IE7 and Office 2007.
Users reviews & testimonials
This software is not reviewed yet.
Product tagshockey statistics software, statistics homework help, football statistics software, statistics, desk, outlook web access, ie7, science demonstrations, open source outlook, online customer support software, sort files
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