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Description from the Publisher:
KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.
Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.nu Outlook Solutions. |
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Tags:
application, art, auto, automatic, automatically, call, cat, change, client, com, create, exchange, file, files, folder, form, format, help, html, ide, index, info, information, install, installation, line, new, outlook, pos, pro, public, publish, read, rich text, run, sea, search, solution, support, text, type, user, version, window, windows |
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![[24270] A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index.](/images/dnl_b.gif)
