Live Customer Support Software 3.0.1.5
"Live Customer Support Software" snapshot
Live chat program is powerful utility that helps to establish real time communication between company representative and website visitors. Live support system helps in growth of online based business by providing them quality customer services.
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Product information
User rating
41% of users liked this software
Platform:
Windows 7/Vista/XP/2000/95/98
Publisher:
Price:
$249
File size:
7.14 Mb
Date added:
July 22, 2009
Screenshot:
Product page:
Description from the Publisher
Web chat program enables visitors of your site to connect with company representatives in real time regarding their queries about the product. Live help software enables support staff to send instant answer to customers queries by sending pre written or canned messages. Web based online chat service can transfer chat session from one support staff to other in case customer needs any additional support regarding company product. Live chat software makes sound and visual alert notification to company representatives whenever visitor request for chat. Chat transcript can be mail to email address defined by the visitors which can be latterly viewed by the customer. Online web support service facilitates customer support executives to ban IP address of unwanted website visitors who are unnecessarily interrupting and wasting operator time. Help desk live chat software enables visitors to leave offline messages when staffs are out of service or not available for live assistance which can be latterly viewed by the company executives. Website live chat program is useful for all online based business like Travel, Insurance, Real state, E-commerce etc.
Features of Live web chat software:
* Sends offline messages in case company executives are out of service or not available for live assistance.
* Software builds online communication between company representative and website visitor.
* Allows company executives to answer all the Visitors queries regarding company services.
* Software works on any windows operating system including Windows 98, 2000, 2003, ME, NT, XP and Vista.
* Facilitate executives to view what visitor typing even before they send it.
* Sends visual and sound alert to notify operator that visitor is online for chatting.
* Block IP address of unwanted website visitors.
Users reviews & testimonials
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